Quarkside

20/09/2010

What can be done about poor quality data?

Filed under: Uncategorized — lenand @ 12:15 pm

Quarkside has three suggestions:

  • Data collection is most accurate where it supports the business processes of the organisation concerned; it is important to operational efficiency. Where this is not the case, the front-line staff who collect it have no interest in the results and accuracy reduces. Line management need to ensure quality.
  • A policy for the management of reference data across the public sector needs strong leadership and incentives for collaborative working between central government, local government, health services, police, emergency services and the voluntary sector. Standards are needed, but there is no National authority.
  • Information processing for decision making often uses data collected for one purpose being used in another context. Quality assurance is needed against metadata to confirm provenance, currency and purpose of the analysis. Information management professionals need appropriate skills.

Currently, the most critical requirement is to establish a national strategy for standards and information quality. Leadership and an action plan from the UK CIO is an obvious conclusion. What are the barriers?

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