Dangerous data quality

Filed under: Governance,Risk — lenand @ 8:54 am

The soon to be late lamented Audit Commission did some excellent work in examining the performance of Councils.

“In 2008, only 5 per cent of councils were assessed as having excellent data quality.  And the position has not improved. In 2009, the majority of councils were found to be meeting only the basic requirements of data quality.”

Danny Budzak, on Kingston University Public Sector IMKS Forum, said that he is very wary of this figure. Working with Newcastle University on a project around Information Governance across all the local authorities and fire and rescue services in the north east looked at was data quality. They found data is not just duplicated – it’s often multi-replicated. Systems are over-procured and under-utilised with too many software licences.

Without good data quality, data sharing is too dangerous.  Data cleansing is an essential first step – too expensive in the current climate.



  1. I propose that councils use TRM (Trusted Relationship Management) tools and services to open up their databases allowing individuals on their electoral roll to view their profile and submit corrections and updates. It would be a cost effective way of cleansing and maintaining accurate data which is to mutual benefit.

    Comment by Graham Sadd — 19/10/2010 @ 10:35 am | Reply

  2. People should be able to view and correct their own data records – it’s also my philospophy. However, there is a view in some councils that the electoral register is not, or should not be, a publicly available document. As ever, the DPA is quoted whether or not it is relevant to what electors want to do.

    Comment by lenand — 19/10/2010 @ 2:06 pm | Reply

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