Quarkside

25/01/2011

Partnership Pie. Recipe Revealed

Filed under: Governance,Local Government,Process,Risk,Standards — lenand @ 7:42 am
Tags: , , , , , ,

Independent review of performance and local accountability is needed to reduce the costs of internal public sector bureaucracy – or so suggests the Centre for Public Service Partnerships.   They responded to the HM Treasury and Cabinet Office call for evidence on public service reform.

Partnerships have to be the key to improving efficiency through shared and sharing services.  Quarkside hinted at this in November in relation to cooperation between the NHS and local authorities.  A key enabler is a process for building adaptable and sustainable partnerships.  The groundwork for a viable multi-agency framework was completed in a DCLG national project.  There’s also a roadmap to use at the initial stages of building a partnership, showing partners the critical success factors and levels of risk.  It can be done in a standard (ie common) way across any (or all) recipe(s) for partnership pie.

The full response is worth a read, but the last point supports Quarkside’s pressure for improving public sector governance:

18. What specific data or information would you like to see made publicly available in order to help individuals and local communities hold services to account?

There is a need for some standardised data for public service performance and costs which is comparable between agencies and services; verifiable; independently audited; and accessible and understandable to the public. This data should be available irrespective of the provider of the service and/or its commissioner or procurer. Prime accountability for public services should be either directly through an economic relationship between provider and user or through local government accountability

Yesterday’s blog was a prime example of how NHS bureaucracy only succeeds in baffling the public, hiding the facts and costing a fortune to operate.  It is hardly an easy model to follow in multi-agency shared services.

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