Quarkside

22/07/2011

Barriers to Innovation

Filed under: Innovation — lenand @ 8:35 am

Innovation in institutions is counter-cultural, especially in times of austerity.  This was highlighted in a conversation with a supplier of a well established set of software tools.  “The department won’t accept a more advanced analytical method – they only like rules based methods”.

This actually exposes two barriers:

  1. Software suppliers do not promote innovation if it could impact a healthy revenue stream.
  2. Customers react against change if they do not understand an innovation.

Both barriers need to be overcome by customer leadership.

  1. They need to encourage the established suppliers to invest in research projects.
  2. They need to support schemes that reward innovative ideas for improving efficiency, however small.  This should develop a culture that embraces improvements.  Then, perhaps, they will relax their attachment to the constraints of institutionalised rules.

The reduction in public sector budgets should provide the incentive for leadership to connect to innovators.  They must adapt or disappear like dinosaurs.

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