Quarkside

21/11/2012

LAs frozen out of IdAP

Filed under: Local Government,Policy — lenand @ 12:04 am
Tags: , , ,

Quarkside has heard that the Cabinet Office do not want Local Authorities (LAs) to compete in the Identity Assurance market against the private sector. This is strange because LAs could be more cost effective, given access to standardised private sector products or services.  Assuming that DWP will pay for Id Assurance, couldn’t any of the seven companies on the Id Assurance Programme (IdAP) framework ask LAs to front enrollment for their products?

LAs probably have the most capable local enrollment infrastructure – with the possible exception of Job Centres or some Post Offices.  Many towns with over 100,000 population, no longer have a General Post Office.  For example, Woking residents now have to dive down to a basement of WH Smiths.  What the policy makers have not accepted is that certain levels of trust should have face to face enrollment.  If somebody is receiving benefits of tens of £ thousands each year, wouldn’t eyeballing the person increase the level of trust in credentials presented at later stages?

Quarkside’s suggestion for a process that sets financial trust levels based on the transaction values may not be all that crazy.  Could it have a significant impact on fraud reduction?

Advertisements

14/11/2012

IDS gets IDs; but has he lost the plot?

Filed under: Local Government,People,Policy,Politics — lenand @ 1:40 pm
Tags: , , ,

Computer Weekly has a searching blog about the state of the Universal Credit Programme.  The risk is that too many people are concentrating on the technology, such as the recent announcement of the suppliers selected for the ID Assurance programme.

What few people have talked about, are the horrors expected when UC goes operational.  The reduction in benefits is going to cause distress in many households that are already at breaking point. The Local CIO Council discussed this last week and here are some of the issues raised – none of which have Technology solutions:

  • Thousands of properties are “underoccupied”, benefits will be reduced, families will have to downsize.
  • Digital By Design is inappropriate for many people that are socially and digitally excluded. They will need costly, face to face, mediated access.
  • Some large councils are expecting to lose £100m.
  • More homelessness is expected by Councils and the Voluntary Sector.
  • Domestic violence and suicides are expected to increase.
  • Schools will see more hungry children.
  • Child abuse is expected to rise – remember that every child taken into care will cost a local authority £250,000.
  • Some currently exempt people will have to start paying council tax, which are often small amounts that are too costly to collect
  • Releasing Section 106 obligations will compound homelessness problems.
  • B&B costs and will increase, as will relocation into different boroughs

As one respected member said “IDS has lost his sense of reality”.  He may get his IDs, but at what cost to Councils and their poorer citizens?

Blog at WordPress.com.